Questions sellers ask
Z Product AI FAQ
Plain answers on who owns your images, what happens to your photos, the free limits and how to get good results. Where a question is about our policies, the answer follows our terms and privacy policy, which are the binding text.
Ownership and commercial use
Who owns the images I make on Z Product AI?
You do. Our terms say: "Subject to these Terms and your compliance with them, you own the images and copy generated for you and may use them commercially." Z Product AI and its licensors keep the rights to the software, models and branding.
Can I use the images commercially?
Yes. You may use them on your store, on marketplaces, in ads and on social media. You are responsible for following the rules of each marketplace or ad platform you publish to. Amazon, for example, asks for a real photo of the item on white for the main image, so keep AI scenes for the other image slots.
Can I upload any product photo?
Only photos you own or have the right to use. Do not upload images of real people without their explicit consent to use their likeness with our tools. Uploading content that infringes someone else's copyright or trademark is not allowed.
What am I not allowed to make?
Content that is unlawful, deceptive, defamatory or harmful, content that impersonates a real person or brand without authorization, and anything that tries to disrupt, reverse-engineer or abuse the service or its rate limits.
Your photos and privacy
What happens to the photos I upload?
Our privacy policy says uploads are "processed by our AI models solely to generate the product shots, fashion model images or copy you request." Our terms call this a limited license to process your uploads for that purpose only.
Do you train AI on my uploads?
Our privacy policy does not describe training a model on your uploads. It says uploads are processed only to make what you ask for, and that we may keep uploads and outputs for a limited period to run the service, give support and improve reliability. Read the full privacy policy for the exact wording.
Do you sell my images?
No. The privacy policy says: "We do not sell your uploaded images or use them to market to other people."
How long do you keep my photos?
Uploaded images and generated outputs are kept only as long as needed to provide the service and support, or as the law requires. After that they are deleted or anonymized.
Can I ask you to delete my data?
Yes. You can ask for a copy of your data, a correction, or deletion of your account, uploads and generated content. Email support@zproductai.com.
Who else processes my images?
We use third-party infrastructure and AI model providers to make images and copy. They process data only as needed to deliver the service and are bound by their own privacy terms.
Free use and limits
Is Z Product AI really free?
Yes. Our terms say Z Product AI is free to use, and free use never asks for card details. You do not need an account.
How many images can I make a day?
The free allowance is 10 images a day. Your first 8 in an hour start right away; after that the tool spaces them out with short waits instead of locking you out. Each tool has a daily allowance that refills, and at busy times you may wait in a short queue.
Can I get a refund?
Free use costs nothing, so there is nothing to refund. Optional paid plans renew each month or year until you cancel; you can cancel anytime and keep the plan until the end of the paid period. We do not refund part periods, except where the law requires it.
Results and best practice
How big are the downloads, and is there a watermark?
Results are up to 768 px on the long side and can come out smaller. Each download is saved with a small zproductai.com mark in the bottom-right corner.
Which marketplaces do the results suit?
They suit social posts, ads, emails and your own store pages. Etsy recommends listing photos of at least 2000 px on each side and Shopify says 2048 x 2048 px usually displays best, so upscale a result before you use it where a bigger size is asked for.
How do I get the best results?
Upload one sharp photo with the whole product in frame. Tap a chip, or name the surface, the backdrop and the light, and end with "Do not add any text." You can select up to 4 photos in one edit. Before you publish, compare logos, labels, caps and colors with the real product.
Can AI results contain mistakes?
Yes. Our terms say AI outputs may contain errors, artifacts or inaccuracies, and that you should review results before using them commercially. Our gallery shows real results with notes on what changed.
Which AI makes the pictures?
The photo tools use our own tuned FLUX.2 klein 4B edit model, which runs on Replicate.
The binding text
These answers are a summary. If anything here differs from our Terms of Service or Privacy Policy, those pages win. For commercial use in plain English, read our license summary. Still stuck? Email support@zproductai.com.