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Free Respond to Negative Reviews and Praise With AI
A public reply is read by far more shoppers than the person who wrote the review. This responder drafts replies that stay calm, specific and useful to both.
Negative reviews, handled well
Acknowledge the issue, own your part, give the next step and take details private. Replies never argue or promise what you have not offered.
Turn feedback into fixes
Paste a batch of reviews and get the recurring complaints grouped, with changes to your listing copy or photos that set clearer expectations.
FAQ
Can I ask a customer to change their review?
Many platforms prohibit offering anything in exchange for changing a review. The responder never suggests it. Check your platform's current rules.
Should I reply to every review?
Replying to all negative reviews and a selection of positive ones is common. The responder can batch replies so it takes little time.